Shipping policy
Thank you for shopping with Kings Gifts and More! We are committed to delivering your order safely and as quickly as possible.
Order Processing
- Orders are processed within 2–3 business days (Monday–Friday, excluding holidays).
- Personalized or made-to-order items may require additional processing time.
- Once your order has been processed, you will receive a shipping confirmation email with tracking information.
Shipping Time
Estimated delivery times are:
- United States: 5–10 business days
- International Orders: 10–20 business days (depending on the destination and customs processing)
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other unforeseen circumstances.
Shipping Rates
Shipping charges are calculated at checkout based on your shipping address and the size of your order. Any available free shipping promotions will be applied automatically when eligible.
Order Tracking
Once your order has shipped, you will receive an email containing your tracking number and a link to track your package.
International Shipping
We proudly ship to many countries worldwide. Please note:
- Customers are responsible for any customs duties, import taxes, or fees required by their country.
- Delivery times may be longer due to customs clearance.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping information.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Delays
While we strive to deliver orders on time, we are not responsible for delays caused by shipping carriers, customs, severe weather, or other circumstances beyond our control.
Contact Us
If you have any questions about your shipment or need assistance with your order, please contact our customer support team. We are always happy to help.